SECURITY ALERT
We've suspended your submission because we were unable to verify your eligibility for this offer.
If you disagree with this action, please contact customer support.
Confirmation Number: 2EV4TCFC3572KXL4
Posted by: chiagirl on March 4, 2024
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I got the same security alert..WTF?
Posted by: stacytracy on March 5, 2024
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yeah i know! I did too. had no problems entering earlier. strange!
Posted by: ewright1925 on March 5, 2024
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I just got the same message
Posted by: ac98201 on March 5, 2024
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Ditto on the message
Posted by: nasimon on March 5, 2024
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I rcvd the same message
Posted by: tammytucker on March 5, 2024
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From another site:
'This company is a piece of sh*t..... Once you enter more than 4-5 times they ban you with the following
"We've suspended your submission because we were unable to verify your eligibility for this offer.
If you disagree with this action, please contact customer support."
There was another promo they had last year that did the same thing to me, when I contacted CS they wanted a picture of your photo ID.
Avoid all sweepstakes hosted by activaterewards.'
**********************************************************************************************
I have removed this sweeps from my bookmarks, Not dealing with their garbage. Nobody is getting a copy of my photo ID.
I did contact them, got a robo reply:
'Thank you for your participation in this promotion. We appreciate your patience throughout this process and apologize for any inconvenience this may have caused you.
We've suspended your submission because we were unable to verify your eligibility for this offer.
We have forwarded your email to the appropriate department for further review.'
Bye Felicia!
Posted by: mlx3 on March 6, 2024
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I submitted it to their "contact us" when I got that suspended notice. I had that problem with their last sweep too. They usually fix it, but it's a hassle. Day 2 getting the notice
Posted by: newsome815 on March 7, 2024
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SECURITY ALERT, same as last game they had.
Posted by: BourbonDon on March 10, 2024
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I just got the same "Security Alert".
I will try entering again tomorrow.
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Posted by: BlueMoon80 on March 10, 2024
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Same here. Like wow, that's my DOB.
Posted by: Lovetowin04 on March 10, 2024
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I got the same message! $50 not worth the hassle
Posted by: julijack140 on March 10, 2024
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We've suspended your submission because your email address was flagged by our security program. wth??
Posted by: tynec2723 on March 11, 2024
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Me too.
Posted by: saraalv on March 11, 2024
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Worked for me for the first time today!
Posted by: pinkrocks on March 15, 2024
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I've emailed them about it and they said they would investigate, but it's been over a week with no response, even after emailing them back to follow up. Any ideas?
Posted by: chiagirl on March 18, 2024
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-----
@ chiagirl -&- anyone else that
is experiencing the same issue.
I don't know if this will help, but here's
my experience with them so far.
March 10th -&- 11th
Sunday / Monday
I e-mailed them, ( on the 10th ) to refute the
"Security Alert" on my entry attempt and I got an
automated response, ( on the 10th -&- 11th ) on
my "Suspended Entry Submission" and they
said that they would look into it and forward my
e-mail to the appropriate department for further
review... etc.
March 14th
Thursday
I received a follow up e-mail that basically said
the same thing as before, but NO notice that I
could continue re-submitting further entries.
March 18th -&- 19th
Monday / Tuesday
Just out of curiosity, I tried to enter the sweeps
once again -&- to my surprise my entry has been
accepted, ( so far ) without any problem.
Good luck, hope that helps.
-----
Posted by: BlueMoon80 on March 19, 2024
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On March 7th I filled out their contact form and received the following email:
"We appreciate your patience throughout this process and apologize for any inconvenience this may have caused you.
Thank you for contacting Fandango Rewards and for your participation in this promotion. Our sincere apology for the inconvenience caused, we've suspended your submission because we were unable to verify your eligibility for this offer.
We have forwarded your email to the appropriate department for further review. If your entry is deemed eligible, it will be included in the registration list before the prizes are fulfilled.
Best Regards,
Fandango Rewards
Customer Service"
On March 14th I emailed them back stating this still hadn't been resolved. I never got a response to that email, so I've emailed them back again today. I am still unable to enter. I don't know what proof of eligibility they think they need, but if they'd just ask me for it directly rather than playing the run around game this could be solved by now.
Posted by: chiagirl on March 19, 2024
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wow each and every time I had no issues
Posted by: kathynielson on March 23, 2024
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WTH! I got that msg too that I'm suspended. maybe because I'm drinking on the job hahaha. I replied wanting to know what i did wrong! Let's see if I hear back....
3.25 at 635pm
That is all!
Posted by: eyewin98 on March 25, 2024
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Update from above - looks like I'm out of (Barefoot) jail for now anyway.. t/b/c
Posted by: eyewin98 on March 26, 2024
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its been fine til now its not loading
Posted by: kathynielson on March 26, 2024
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back again with the same issue
Posted by: eyewin98 on March 27, 2024
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Two days in a row for me, form will not submit
Posted by: Myla on March 28, 2024
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I got the suspension message today and the "contact" link doesn't work..... they definitely are having a problem with their site
Posted by: huricane on March 29, 2024
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I got the contact link to work.... now the wait begins!
Posted by: huricane on March 29, 2024
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"Entries submitted past the expiration of each Entry Period date will not be accepted." This is from the official rules.... this might have something to do with everyone being flagged ?
Posted by: huricane on March 29, 2024
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I've been able to enter every day with no problem for the last 3 weeks.
Posted by: BourbonDon on March 29, 2024
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Thank you for contacting Fandango Rewards and for your participation in this promotion.
Our sincere apology for the inconvenience caused, we've suspended your submission because we were unable to verify your eligibility for this offer.
We have forwarded your email to the appropriate department for further review. If your entry is deemed eligible, it will be included in the registration list before the prizes are fulfilled.
Best Regards,
Fandango Rewards
Customer Service.............. THIS IS THE REPLY FROM THEM !
Posted by: huricane on March 29, 2024
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No issues entering today, did lag some before accepted
Posted by: Myla on March 29, 2024
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Would not let me enter today. Captcha kept timing out. Came back to it later and it told me I already entered and "only 1 entry is allowed in a 24 hour period". This is a little messed up !
Posted by: huricane on March 30, 2024
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Today it was same as Myla, lag time but it entered ok.
Posted by: huricane on March 31, 2024
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Security Alert, Entry suspended.
Posted by: arteest44 on April 1, 2024
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thanks for taking the heat off of us arteest44 !
Posted by: huricane on April 1, 2024
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Wow. Had no idea people were having an issue with this one. I received the message about being unable to verify my eligibility for the first time today. I keep telling myself (and my spouse) that I need to cut back some on this hobby and that I was going to stick solely to large prizes. Yet I got sucked into this one because I love Visa GCs as prizes. When I receive them, I immediately use them to increase my Amazon balance.
I wasted way too much time on this promotion as it is. I'm not going to waste anymore of it by contacting them. Maybe if they had competent people responding, but clearly it's just a cookie cutter response.
Good luck to everyone to manage to get to the end of this long low value promotion.
Posted by: Sweeps2021 on April 1, 2024
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Still haven't gotten an actual human response to any of the emails I've sent, and I'm still unable to enter. Can anyone who got it resolved let me know what they did?
Posted by: chiagirl on April 1, 2024
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Today it worked perfect. (heats back on huricane! :-)
Posted by: arteest44 on April 2, 2024
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I also keep getting a security alert, I sent them an email once and was able to enter and now again they are suspending me. I've had the same email for 30 years, they need to have a better security system.
Posted by: miratig on April 3, 2024
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